This article shows the different Amazon Seller Central metrics tracked by Bindwise.
The moment any of the Account Health metrics change by even a fraction, Bindwise will send you an instant notification. A subject line for the notification is Account health metrics are changed.
The notification will contain the name of the metric from the list below, the past metric value, the new value, and in some cases the target threshold set by Amazon.
All supported Amazon Seller Performance metrics
Order Defect Rate
Orders with Defect
A-to-z Guarantee claims
Listing Policy Violations
Restricted Products Policy Violations
Suspected Intellectual Property Violations
Customer Product Reviews Policy Violations
Product Authenticity Customer Complaints
Product Condition Customer Complaints
Product Safety Customer Complaints
Received Intellectual Property Complaints
Food and Product Safety Issues
Other Policy Violations
Late Shipment Rate
Pre-Fulfillment Cancellation Rate
Valid Tracking Rate
On-Time Delivery Rate