• Can I see the history of changes for ASIN?
    This is a two-sided question. Let's break it down. Can I see the history of product detail changes *prior* to connecting my seller account to Bindw...
  • What is Bindwise?
    Our purpose is to make eCommerce operations better by bringing together scattered commercial data 🚀  Bindwise is a technology company that builds d...
  • Contact Bindwise support
    Bindwise support is available for users from 8:00 (8 am) to 20:00 (8 pm) Central European Time, weekdays. Email: Receive a response within 1 busi...
  • How Bindwise Alerts work?
    Data Collection Bindwise is officially registered with Amazon as a Developer, meaning we have agreed to the Amazon Marketplace Developer Agreement,...
  • How do I turn off the Active Listings Report email notification from Amazon?
    Bindwise accesses your Amazon reports in order to provide you with qualitative service. Every time a report is made available, Amazon sends an emai...
  • How to report hijackers?
    Sellers who are scrapping listings of legitimate sellers known as hijackers or piggybackers present unfair competition and are a threat to your sal...
  • Is Bindwise monitoring Bullet Points and Product Description?
    Bullet Points and Product Description tracking is currently outside of Bindwise's functionality.  Amazon MWS is the official API for 3rd party com...
  • Too many Competition/Hijacker alerts
    1) If you are not a Brand seller, there’s a high chance you have a lot of competition. In this case, you can either disable your competition notifi...
  • I stopped receiving alerts, what do I do?
    There might be several reasons for that If you have been receiving Bindwise Alerts and suddenly stopped getting notifications please check your Bi...
  • Too many Product Change alerts
    If you are receiving too many Product Change alerts, you can use one of the few options available to reduce the number of emails about changes on y...
  • Is Bindwise monitoring Product Reviews?
    Product Review monitoring is finally available at Bindwise!​ This feature is in Beta, and for now, we support monitoring of your Brand Registered P...
  • Are you supporting Vendor Central?
    Unfortunately, Bindwise does not offer to monitor Amazon Vendor Central (VC) accounts directly, but if you are a Vendor with Seller Central account...
  • Can I receive Reports instead of Alerts?
    To keep our services at the highest level and yet make them affordable to our clients, we are not storing your data on our servers. Keeping histori...
  • Receive a daily Buy Box loss/win report
    To enable Buy Box loss/wins alerts you'd need to grant extra permission to Bindwise. Enable Buy Box loss/wins alerts Visit your Bindwise account F...